Entitled Karen customer gets chased out of Chick-fil-A parking lot after she skips the drive-thru line and dumps a shake all over patient employee: ‘You REALLY called the police?’

Author image for Lana DeGaetano
Lana DeGaetano • "Show me to me please."
Dec 3, 2024 10:00 AM EST

During the holiday season, customer service employees will notice an uptick in Karen behavior. Said customers come to establishments with their claws sharpened and their entitlement rampant, hoping to pull a fast one on anybody in their sight.

Usually, customer service employees notice more stressful behavior because everyone in the world is shopping for their special someone, and let's face it: The holidays are a stressful time. However, a customer's stress should not be taken out on a patient, unassuming employee—these employees exist to help make shopping as enjoyable as it possibly can be when tensions are running high. Acting out while you're ordering some fast food, though? There's no excuse for that.

The original poster (OP) of this next story was waiting in line at the Chick-fil-A drive-thru when a Karen skips him and proceeds to order a large amount of food. She was in the wrong ordering lane, which was reserved for mobile orders. When an employee tells her to wait patiently and move her car so others can receive the mobile orders that are already finished, she loses it. Instead of getting away with it, a few police officers give her a taste of karmic justice. Scroll to read. 

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  • 01
    "I know you just make minimum wage, but this REALLY shouldn't be that hard to understand." OPEN CRIVE THRU www
    via Unsplash (Mahavir Shah)
  • 02
    Entitled Woman Thinks She Owns the Drive-Thru, Throws a Tantrum, and Gets Served by Karma (and the Police)
    via Actual_Doughnut9248
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    I'm at Chick-fil-A the other day. At this location, they have two drive-thru lanes one for regular orders and one for mobile orders (where you skip the line if you use the app and scan
    via Actual_Doughnut9248
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    a QR code). I always use the mobile lane because it's way faster. Well... not today. Enter: Entitled Woman (EW). She cuts me off pulling into the lot (red
    via Actual_Doughnut9248
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    flag #1), but whatever. There's no one else in mobile lane, so it's not a HUGE deal... I pull in behind her and immediately notice she's not holding a phone to
    via Actual_Doughnut9248
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    scan a QR code like a normal person. Nope, she's sitting there, waving at the attendants. News flash: nobody monitors the mobile lane. So, naturally, she starts laying on the horn like a lunatic.
    via Actual_Doughnut9248
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    an employee finally comes over. Before he's even at her car, she starts barking out her order. And not a short one-this woman orders like she's feeding an army.
    via Actual_Doughnut9248
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    After ordering, she drives off without paying. The guy literally has to chase her down to get her payment. Then she pulls up to the window, where I'm still stuck RIGHT behind her, despite having
    via Actual_Doughnut9248
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    scanned my code and being ready to grab my food in seconds. The employee at the window asks her to pull around to one of the waiting spots. She refuses,
    via Actual_Doughnut9248
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    saying, "No, it always takes longer if I pull around." The employee explains (very patiently) that pulling around won't delay her order, but it will let
    via Actual_Doughnut9248
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    them serve the people behind her whose food is ready. She responds, "It's not really fair to prepare their orders before mine when I was here first." The employee tries to explain how food stations
    via Actual_Doughnut9248
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    work, but she interrupts, saying, "they should all be working on the first person's order. I know you just make minimum wage, but this REALLY shouldn't be that hard to understand."
    via Actual_Doughnut9248
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    After what feels like forever, the manager appears at the window. He leans out and very politely asks her to pull around, even promising to personally bring her food
    via Actual_Doughnut9248
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    out as soon as it's ready. To top it off, he offers her a complimentary peppermint shake as an apology for the inconvenience. And what does she do? She knocks the shake out
    via Actual_Doughnut9248
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    of his hand. It goes flying everywhere—on him, inside the window, total chaos. She even has the nerve to beep her horn at him. Finally Karma starts to take hold.
    via Actual_Doughnut9248
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    A couple minutes later, two police officers walk around the front of the drive-thru road, coming towards her. EW laughs at the manager, saying, "You REALLY called the police?"
    via Actual_Doughnut9248
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    The manager calmly responds, "No ma'am, they were at the counter when I walked by covered in the shake you knocked over. They also heard your shouting and honking. I told them it was fine, but
    via Actual_Doughnut9248
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    they wanted to check on the situation." At this point, the officers reached her car and told her if she doesn't pull forward and talk to them, they'll arrest her for assault and move the car
    via Actual_Doughnut9248
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    themselves. She finally pulls around... but doesn't stop. She just speeds out of the parking lot. The police laughed. She has a very easy to remember vanity plate,
    via Actual_Doughnut9248
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    and they told the manager that they're adding obstruction of justice for failing to comply with a lawful order when they track her down.
    via Actual_Doughnut9248
  • 21
    I know not all posts here have happy endings, so I figured I'd share this one for the holiday season!!
    via Actual_Doughnut9248

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